Flexible Product Management

Whether you sell widgets, offer consultancy on Compliance or arrange savings plans for Funerals, Solv has the capability to integrate your business processes. Each type of service is mapped out with Process workflows, document management and automation features. This new way of working takes CRM to a new level. Other systems tend to be Sales-focussed and the tracking through various stages is left to an ugly bunch of custom fields; Solv allows you to have dedicated tables, screens and reports that are native to your business process.

Web Component Architecture

Many of the Solv features involve some degree of web connectivity and over the next few months we will be moving even more functionality into this exciting and flexible architecture. You don't have to base your whole system in a cloud; local servers can deliver all the same functionality with added speed and reliability. Our Web services allow you to change the look and feel of the screens and also add new elements to the system without the need for whole-system upgrades. Other 3rd party components can also be included easily to give maximum flexibility.

Solv Feature List

From first contact to full and final payment, Solv has a comprehensive feature set to support compliant operations.

Sales and Advising

• Import Contact Data / Fully Formed Cases (CSV, XML, Email, Webform, Diallers)
• Fully Customisable Client Creation Process
• Send Welcome/Initial Pack (Print, Email, SMS, Fax, E-Sign Services)
• Performance and Follow-up Contact Reporting

Administration and Client Care

• Case Work flow and Overview
• Initial Agreement Details
• Vulnerability Tracking and Alerts
• Case and Full Correspondence History (fully audited, filterable)
• Send Correspondence (Print, Email, SMS, Fax, E-Sign Services, Client Portal)
• Product But apparently I'm c (Financial Statement, Creditor Agreements, Fees, Reviews)
• Payment History and Schedule
• Payment Arrangements
• Feedback and Complaints Process
• Smart File Attachments (Move the client work flow on receipt of documents, organise files)
• Custom Data Capture

Credit Control and Payments

• Payment Arrangement Monitoring (Automatic User and Client Reminders)
• Arrangement History
• Client Rating Slider
• Powerful Payments Suite
• Import from your bank for assured daily reconciliation
• Automatic allocations and cashing
• Issue payment instructions to any bank effortlessly
• Track every penny in every balance without exception
• Grouped and Bulk Payments automatically managed

Miscellaneous

• Automate every process so human resources are only used where they have the most impact
• Extensive stock reports available
• Reports specially created to make regulatory compliance easy and transparent
• Free Version Upgrades
• Manage multiple services and products
• Record and Report on Feedback (positive and negative)

It's impossible to list all of Solv's incredible features. To get a true sense of just how much Solv will save you time and money, give us a call or email and get a closer look!

Proudly listed as 'Ready for Windows'. Tigersolv applications are supported on many versions of Windows, including Windows 10.